At Alcami, we deliver reliable solutions that unlock the potential of transformative medicines from discovery to commercialization, through trusted partnership with our clients, recognized industry expertise and proven regulatory track record.

Are you interested in joining our team?

The Program Manager is accountable for driving results in a fast-paced environment by leading the overall management of “end-to-end” client programs. Services from multiple sites and business areas include a combination of API manufacturing, Drug Product manufacturing, Development Services, and Analytical Services. Travel is required and is dependent on the Program Manager’s home location. The position requires superior leadership behaviors including excellent written and verbal communications, ability to influence others, critical thinking and problem solving, detail and results orientation, ability to understand basic technical detail and regulatory requirements of the customer’s program, and prior work experience in a GMP environment.

• Hybrid position with 50%+ on-site as needed to support client projects and/or sales.
• 1st Shift: Monday - Friday, 8:00am - 5:00pm.

• Ensures on time execution of project deliverables by oversight of project managers at multiple sites, with indirect reporting responsibility for project managers.
• Leads multi-site joint project team meetings working closely with project managers to set agenda and identify actions.
• Coordinates and harmonizes actions from multiple sites and business areas, working with sites and project managers to prioritize and set overall timelines.
• Manages requests for additional or changes to services in conjunction with Sales and Business Development by facilitating completion of draft amendments and scope change documents through to customer signature. Monitors against timelines to ensure on-time invoicing of activities. 
• Understands details of client contract to ensure program adherence to contract terms.
• Acts as stage gate for issues unresolved at project team level and attempts to resolve conflicts, escalating to senior management as appropriate.
• Understands the customer’s overall program and timelines to act as “voice of the customer” during internal discussions while managing customer expectations to preserve Alcami’s business strategy and goals.
• Serves as the liaison with Sales/Business Development for commercial matters regarding current contract.
• Manages the customers forecast and coordinates production schedules between sites.
• Defines and tailors overall program governance structure based on program needs. Coordinates and leads Joint Steering Committee meetings with the customer and senior management.
• Defines, analyzes, and presents key performance indicators (KPI’s) for projects.
• Monitors and analyze financials of overall program to ensure targeted profitability is maintained.
• Demonstrates knowledge of and the ability to promote Alcami’s service offerings to support Sales and Business Development on expanding customer’s portfolio. 
• Ensures timely completion and compliance with cGMP and all other relevant company training requirements.
• Other duties as assigned.

• Bachelor’s degree in science required. Other degrees are acceptable depending on the level of industry experience.
• Minimum 5 years of experience in the pharmaceutical/biotechnology industry.
• Experience working in a cGMP regulated contract service environment, either directly working for a CDMO/CMO or as a customer, required.

• Excellent leadership, written and verbal communications, and ability to influence others required.
• Excellent critical thinking, problem solving, detail orientation, and results orientation required.
• Ability to lead multi-disciplinary project teams required.
• Ability to understand basic technical detail and regulatory requirements of the customer’s program.

• Up to 35% travel expected.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear and smell. The employee is frequently required to sit. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in the work environment is usually quiet with periods of higher noise elevations when present in warehouse or manufacturing areas. The employee may be required to gain access to lab personnel via general lab areas only for work discussions or follow-up or be required to tour clients through the various facilities. The employee is required to wear the appropriate personal protective equipment to perform the job duties. Such personal protective equipment may include, but not limited to safety eyewear, various types of respirators/breathing apparatus, lab coats, full protective body coverings, various types of gloves, etc.