Alcami

Sr. Network Administrator

Location US-NC-Durham
ID 2025-1522
Category
Information Technology
Position Type
Full-Time
Working Hours
1st Shift: Monday – Friday, 8:00am – 5:00pm

 

At Alcami, we deliver reliable solutions that unlock the potential of transformative medicines from discovery to commercialization, through trusted partnership with our clients, recognized industry expertise and proven regulatory track record.

 

Are you interested in joining our team?

Job Summary

The Senior Network Administrator is accountable for driving results in a fast-paced environment by ensuring the stability and integrity of in-house voice, data, video, and wireless network services. This is achieved by managing local area networks (LANs) and wide area networks (WANs) across the organization. The Senior Network Administrator will be responsible for service and support of LANs, WANs, routers, switches, firewalls, wireless solutions, etc. within the infrastructure of a multi-site organization. The ideal candidate will work with other staff to assist with coordination of LAN/WAN related issues and activities, monitor performance and troubleshoot the overall network. The role will also participate as a local technical resource in system projects involving data center/network activities and be responsible to assist in the support of the end user community. The ideal candidate has a strong understanding of core networking concepts, network monitoring, troubleshooting and demonstrable experience with meeting deadlines while handling multiple projects concurrently.

On-Site Expectations

  • 100% on-site position.
  • 1st Shift: Monday – Friday, 8:00am – 5:00pm.

Responsibilities

  • Creates and maintains documentation as it relates to network configuration, network mapping, processes, and service records.
  • Performs network maintenance, configuration, and capacity planning.
  • Establishes service level agreements with end users.
  • Designs, Installs, Configures, and Manages company LANs, WANs and wireless networks hardware and equipment, including routers, switches, wireless, UPSs, and other hardware.
  • Conducts research on network products, services, protocols, and standards to remain abreast of developments within the networking industry.
  • Oversees new and existing equipment, hardware, and software upgrades.
  • Ensure that LAN/WAN configurations are compatible and consistent with the global standards of the company.
  • Manage Firewalls.
  • Investigates and troubleshoots network problems and performs LAN/WAN communication repair during and after hours.
  • Monitors and tests network performance.
  • Serves as a point of contact and resource for management, staff, and vendors in assigned areas related to network and IS service.
  • Provides server/systems support when appropriate in addition to providing helpdesk and network/desktop support.
  • Ensures timely completion and compliance with cGMP and all other relevant company training requirements.
  • Able to work with minimum supervision to complete tasks and identify areas for improvement.
  • Other duties as assigned.

Qualifications

  • BS degree in Computer Science or related field.
  • 5+ years of experience in network administration at a senior level.
  • CCNA required.

Knowledge, Skills, and Abilities

  • Strong background in configuring and maintaining Cisco Layer 2/3 Switches and Routers.
  • Strong knowledge and experience in managing Cisco Meraki wireless access points, switches and firewalls.
  • Strong background in routing protocols (BGP, EIGRP, RIP, OSPF).
  • Strong understanding of TCP/IP networking.
  • Strong background in configuring and maintaining Cisco Firewall Threat Defense firewalls with Firepower Management Console.
  • Demonstrated background in Layer 1 build outs.
  • Proven experience and thorough understanding of wireless standards and protocols.
  • Experience with management of network monitoring tools such as SolarWinds / OpManager.
  • Excellent computer skills, including Microsoft Office software.
  • Working experience with managing VOIP systems / UcaaS.
  • Established experience in network security fundamentals and concepts.
  • Working experience with troubleshooting tools (tcpdump, wireshark, etc.).
  • Working experience managing third party vendors such as ISPs.
  • Experience with Change Management Processes.
  • Excellent verbal and written communication skills.
  • Strong documentation skills.
  • Strong presenting skills.
  • High attention to detail.
  • Ability to effectively prioritize and execute in a high-pressure environment.
  • Exceptional customer service orientation.
  • Good analytical, logical thinking, and problem-solving skills.

Travel Expectations

  • Up to 5% travel required.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear and smell. The employee is frequently required to sit. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

The noise level in the work environment is usually quiet with periods of higher noise elevations when present in warehouse or manufacturing areas. The employee may be required to gain access to manufacturing personnel via general manufacturing areas only for work discussions or follow-up or be required to tour clients through the various facilities. The employee is required to wear the appropriate personal protective equipment to perform the job duties. Such personal protective equipment may include, but not limited to safety eyewear, various types of respirators/breathing apparatus, lab coats, full protective body coverings, various types of gloves, etc.

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